Privacy Policy

Sozo Marketing ("we," "us," or "our") operates sozomkg.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services. By using sozomkg.com, you agree to the terms of this policy.

Information we collect

Information you provide directly

We collect information you voluntarily submit through our website forms, including your name, business email address, business website URL, and phone number. This occurs when you request a Forensic Audit, book a strategy call, or contact us through our general inquiry form.

Information collected automatically

When you visit sozomkg.com, we automatically collect certain technical information: your IP address, browser type, operating system, referring URLs, pages visited, and time spent on each page. This data is collected through cookies and similar tracking technologies. See our Cookie Policy for full details.

Third-party analytics

We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 collects anonymized usage data and transmits it to Google's servers. You can opt out of GA4 tracking by installing the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout.

How we use your information

We use the information we collect to:

• Deliver the Forensic Audit or other requested materials to your inbox
• Schedule and conduct strategy consultations
• Respond to general inquiries
• Analyze website performance and improve our content
• Send operational communications related to your request (not a marketing list unless you opt in separately)
• Comply with legal obligations

How we share your information

We do not sell, rent, or trade your personal information to third parties. We may share data with:

• Service providers who operate our CRM, form processing, and scheduling tools under confidentiality agreements (Go High Level, Google Workspace)
• Analytics platforms under their own privacy terms (Google Analytics 4)
• Legal authorities if required by applicable law, court order, or to protect our legal rights

Data retention

We retain contact information submitted through our forms for as long as the business relationship is active, plus a reasonable period thereafter for legal and operational purposes. Analytics data is retained according to Google Analytics' default retention settings (14 months). You may request deletion of your data at any time by contacting us.

Your rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data ("right to be forgotten")
• Objection: Object to specific uses of your data
• Data portability: Request your data in a portable format

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

California residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To submit a CCPA request, contact [email protected].

Children's privacy

sozomkg.com is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, contact us immediately at [email protected] and we will delete it.

Links to third-party sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any site you visit.

Changes to this policy

We may update this Privacy Policy periodically. When we do, we will update the "Last updated" date at the top of this page. Continued use of sozomkg.com after any changes constitutes your acceptance of the updated policy.

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